Learning Dashboard

General

• How can I adjust / change the language? Why is the video in German even though I have my settings / profile in English? Are there subtitles?
• What are the costs or prices associated with using Masterplan?
• What can I do about sound or audio challenges?
• Is it possible to use Masterplan in countries where the Internet may be affected by restrictions (such as China, Russia, Turkey, etc.)?
• Can we use a single license to view content together as a team?
• Am I able to give Feedback?

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Sign-Up & Account

• How can I set up a test or trial account?
• How can I change my email address?
• Can I forward my invitation to Masterplan to my colleagues?
• How can I change the settings for my notifications?
• Where/how can I change my password if I want to change it in the meantime or have forgotten it?

Functions

• How can I manage "My list"? What is "My List"?
• What is a learning group? How can I create a learning group?
• Can Masterplan also be used offline?
• Where can I find the glossary?

Topics & Lectures

• Where can I see my already completed courses or lessons?
• Do all topics have the the same degree of difficulty?
• Can I repeat a lecture?

Quiz

• How does the scoring work at Masterplan?
• Is it possible to answer quiz questions again?
• Which question types can I find?

Notes

• Is it possible to export the contents of "Information" and "Definitions" after having entered them manually?
• Where can I view my notes again?
• What types of notes are there?
• Why using notes?

Learning Progress

• Can the learning progress be reset?
• Can the learning process be interrupted?
• Will my course progress be saved automatically?

Certificate & Score

• What is a certificate and what kind of certificates exist?
• While filling out the information on my certificate, I entered my data incorrectly. Is it possible to change this later on?
• What are the conditions to achieve a bronze, silver or golden certificate?
• Where can I find my personal score and how do I know how many points I still need to reach my goal?