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What is the system requirement for using Masterplan?

Updated

To get the most out of Masterplan, make sure your system meets the following requirements:
Web browser:

  • Chrome: latest
  • Firefox: latest
  • Safari: latest
  • Microsoft Edge: latest

In principle, Masterplan can be used with any device with Internet access, including smartphones and tablets. We recommend the use of Google Chrome as browser. For Apple & Android, Masterplan can also be used as an APP.

Links attached: Apple & Android

Mobile

  • iPhone with iOS 15.0 or later
  • iPad with iOS 15.0 or later – partial support
  • Android: 5.0 or later

Bandwidth

Minimal bandwidth: 768kbit/s

Recommended bandwidth in detail regarding the playing of videos or other issues via Wistia:

https://wistia.com/support/embed-and-share/viewer-requirements

https://wistia.com/support/embed-and-share/firewall-and-network-allowlist-settings

 

Mailings

It might be necessary to enable our dedicated email-ip or whitelist our email-sending-domain in order to receive our system emails:

Dedicated IP: 161.38.205.62.

mail.masterplan.com

Are there domains that need to be approved by our IT department to use Masterplan.com?

Domains

Regarding any other potential issues with firewalls, here is the list of all domains that our app is connecting with

Essential

https://masterplan.com
https://auth.masterplan.com
https://media.masterplan.com
https://masterplan-lms.com
https://*.wistia.com
https://*.wistia.net
https://embedwistia-a.akamaihd.net
https://s3.eu-central-1.amazonaws.com
https://masterplan-learnpath-uploads-prod.s3.eu-central-1.amazonaws.com
https://masterplan-media-prod.s3.eu-central-1.amazonaws.com
https://masterplan-scorm-uploads-prod.s3.eu-central-1.amazonaws.com
https://masterplan-user-data-prod.s3.eu-central-1.amazonaws.com
https://g7vg56hzje.execute-api.eu-central-1.amazonaws.com
https://customer-qqv9dy4gjtd32v0z.cloudflarestream.com
https://embed.cloudflarestream.com
https://iframe.cloudflarestream.com
https://masterplan-lms.com (for remote scorm usage)

Cookie Conset

https://consent.cookie-script.com

Monitoring

LogRocket, NewRelic, Sentry

https://*.logrocket.com
https://*.logrocket.io
https://*.lr-ingest.io
https://js-agent.newrelic.com
https://*.nr-data.net
https://sentry.io

Zendesk

https://*.zendesk.com
https://*.zopim.com
https://*.zdassets.com

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