To get the most out of Masterplan, make sure your system meets the following requirements:
Web browser:
- Chrome: latest
- Firefox: latest
- Safari: latest
- Microsoft Edge: latest
In principle, Masterplan can be used with any device with Internet access, including smartphones and tablets. We recommend the use of Google Chrome as browser.
Mobile
- iPhone with iOS 15.0 or later
- iPad with iOS 15.0 or later – partial support
- Android: 5.0 or later
Mailings
It might be necessary to enable our dedicated email-ip or whitelist our email-sending-domain in order to receive our system emails:
Dedicated IP: 161.38.205.62.
Are there domains that need to be approved by our IT department to use Masterplan.com?
Domains
Regarding any other potential issues with firewalls, here is the list of all domains that our app is connecting with
Essential
https://masterplan.com
https://auth.masterplan.com
https://media.masterplan.com
https://masterplan-lms.com
https://*.wistia.com
https://*.wistia.net
https://embedwistia-a.akamaihd.net
https://s3.eu-central-1.amazonaws.com
https://masterplan-learnpath-uploads-prod.s3.eu-central-1.amazonaws.com
https://masterplan-media-prod.s3.eu-central-1.amazonaws.com
https://masterplan-scorm-uploads-prod.s3.eu-central-1.amazonaws.com
https://masterplan-user-data-prod.s3.eu-central-1.amazonaws.com
https://g7vg56hzje.execute-api.eu-central-1.amazonaws.com
https://customer-qqv9dy4gjtd32v0z.cloudflarestream.com
https://embed.cloudflarestream.com
https://iframe.cloudflarestream.com
https://masterplan-lms.com (for remote scorm usage)
Cookie Conset
https://consent.cookie-script.com
Monitoring
LogRocket, NewRelic, Sentry
https://*.logrocket.com
https://*.logrocket.io
https://*.lr-ingest.io
https://js-agent.newrelic.com
https://*.nr-data.net
https://sentry.io
Zendesk
https://*.zendesk.com
https://*.zopim.com
https://*.zdassets.com