1 What does accessibility mean in relation to an e-learning platform?
Accessibility refers to the design of content and features of our website and platform to ensure that all users, regardless of their physical or technical limitations, have full access. The aim is to ensure that all people can use learning content and successfully participate in courses.
2 Why is accessibility important on our e-learning platform?
Accessibility is not only required by law (e.g. EU Directive 2016/2102), but also helps to ensure that all learners have equal opportunities to participate in content. It promotes inclusion and equal opportunities, which is particularly important in the education sector.
3 What accessibility standards are there?
The Web Content Accessibility Guidelines (WCAG) are the international standard that is often used to measure accessibility. These guidelines define various success criteria in three levels:
Level A (lowest): Minimum requirements to make websites accessible.
Level AA (medium): This is the recommended level required by most legal requirements.
Level AAA (highest): Ideal target to ensure accessibility at the highest level.
4. how is accessibility implemented on our platform?
Our e-learning platform is implemented according to the WCAG 2.1 guidelines at level AA. This includes
Structured layout: Clear and logical structure of the content so that it is easy to navigate with screen readers.
Subtitles and transcriptions: We provide subtitles and full transcriptions for videos.
Color contrasts: We use sufficiently high color contrasts between text and background so that even visually impaired users can see everything clearly.
Zoom functionality: The content remains easy to read and clear even when the view is enlarged (up to 200%).
5. which tools and technologies support accessibility?
Screen reader: This software reads the screen content aloud and enables blind or visually impaired users to navigate through the platform.
Magnification software: Allows screen content to be enlarged to make it easier to read.
Voice recognition software: Allows users to use voice commands instead of a mouse or keyboard.
6. how can users report accessibility issues?
If you encounter barriers or have problems using the platform, please contact us directly at support@masterplan.com.
7. how does the platform stay up-to-date in terms of accessibility?
We carry out regular reviews and tests to ensure that our platform complies with current standards. Feedback from users is particularly important to us in order to implement continuous improvements.
Accessibility is an ongoing process and we strive to make our platform as inclusive as possible. If you have any further questions, please do not hesitate to contact our support team!